Using unique talents to an advantage

Sometimes we have unique individual skills that we need to take advantage of! Alex is fluent in English and Spanish so ... he posted flyers, at the Customer Service desk, in Spanish (first language for many of the center's service customers) and asked "Are you leaving money on the table?" He then proceeded to become the go-between aligning weekly maintenance service persons with repair and remodel contractors. The contractor companies gave a "finders-fee" to the maintenance people and Alex only added the contractor companies to his approved list if they were competent and...they purchased all of their repair material products from him! Everyone wins!